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- Min Deposit
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Privacy Policy
This Privacy Policy explains how Legit99 Casino handles information relating to players and visitors to its website. We aim to collect only information that is reasonably needed to operate the service, meet legal and security responsibilities, assist players and improve the website. By using the website or creating an account, you acknowledge that information may be handled as described below.
Information we may collect
The information collected will depend on how you use Legit99 Casino, the features you access and the information needed to comply with applicable requirements. We may receive information directly from you, automatically from your device or website activity, and where appropriate from service providers supporting the operation of the platform.
Account and player details
When you register or use an account, we may handle details such as your name, date of birth, contact details, login information, account preferences and records of communications with our support team. We may also handle information about your account activity, deposits, withdrawals, wagers, bonuses or other interactions with the service where relevant to operating your account.
Verification and financial information
To verify identity, protect accounts and meet legal or security requirements, we may request identity or address documents and other information needed for verification. We may handle payment and transaction records, including details about deposits, withdrawals, payment methods, transaction status and related checks. Payment information may be processed through payment providers, and we do not necessarily hold all payment details ourselves.
Technical, device and cookie data
When you visit or use the website, we may collect technical information such as your IP address, browser type, operating system, device identifiers, language settings, pages viewed, access times, approximate location derived from technical information and information about how you interact with the website. We may also use cookies and similar technologies to remember settings, support essential functions, understand website use and help improve performance.
How we use information
Information may be used for the following purposes, depending on the circumstances and the type of information involved:
- Creating, maintaining and administering player accounts.
- Processing account activity, deposits, withdrawals and other requested transactions.
- Checking identity, eligibility and account information.
- Detecting, preventing and investigating fraud, unauthorised access, money laundering, other financial crime and breaches of our terms.
- Meeting applicable legal, regulatory, taxation, record-keeping and responsible gambling obligations.
- Providing customer support, responding to questions and resolving complaints or technical issues.
- Protecting the website, our systems, players and third parties from security risks, misuse and harmful activity.
- Sending service messages about accounts, transactions, security, changes to the website or this Privacy Policy.
- Sending marketing communications where permitted and where you have provided any consent that is required. You can withdraw consent to marketing as described below.
- Analysing website use, testing features and improving the service, its content, functionality and security.
We may combine information from different sources where this is reasonably necessary for these purposes. We do not use personal information for purposes that are incompatible with the reason it was collected unless permitted or required by applicable requirements. Where information is no longer needed, it may be securely deleted, anonymised or otherwise handled in accordance with applicable obligations.
Sharing information
Information may be shared with service providers and professional advisers that help operate the website, process payments, provide technology, perform verification, support security, deliver communications or provide customer assistance. Information may also be disclosed where necessary to comply with a lawful request, protect rights and safety, investigate suspected wrongdoing or meet legal obligations. These parties are expected to handle information appropriately and only for relevant purposes.
Some service providers may process information in countries outside Australia. Where this occurs, reasonable steps are taken to support appropriate handling and security, subject to the requirements that apply to the relevant activity. We do not sell player personal information as a product.
Cookies, security and retention
Cookies
Cookies are small files or similar technologies placed on your device when you use a website. Some cookies are necessary for features such as account access, security and session management. Other cookies may help us understand traffic, remember preferences or improve content and functionality. Depending on your browser and the type of cookie, you may be able to reject, delete or restrict cookies through your browser settings. Disabling some cookies may affect how parts of the website work.
Security
We use reasonable technical and organisational measures intended to protect information against unauthorised access, loss, misuse, alteration and disclosure. Measures may include access controls, authentication procedures, monitoring, secure transmission and internal processes for handling information. No online service can guarantee complete security, so players should use a strong, unique password, keep login details confidential and contact support promptly if they suspect unauthorised account activity.
Retention
We keep information for as long as it is reasonably needed for the purposes described in this policy, including account administration, security, dispute handling and service improvement. Some records must be kept for a period required by law even after an account is closed. The length of retention depends on the type of record and the reason it was collected. When information is no longer required, it may be securely removed or anonymised, subject to technical, legal and operational considerations.
Your privacy choices and data requests
Players may have rights and choices concerning their personal information, subject to applicable requirements and reasonable verification of identity. You can contact us to ask how information about you is handled and to make a request relating to your data.
- Access: request a copy of personal information we hold about you, where access is available.
- Correction: ask us to correct or update information that is inaccurate, incomplete or out of date.
- Deletion: request deletion of your personal information where it is no longer needed or where deletion is otherwise available. We may need to keep some records because the law requires it or for legitimate security, dispute or account purposes.
- Marketing consent: withdraw your consent to marketing communications at any time. You may also use an unsubscribe option included in a marketing message where available. Withdrawing marketing consent does not stop essential service or account messages.
- Restriction or objection: where applicable, ask us to limit or review certain uses of your information.
To exercise your data rights, request information or raise a privacy concern, email support@legit99casino.win. Please provide enough information for us to understand your request, but do not send unnecessary sensitive information. We may ask for reasonable details to confirm your identity and protect your account before responding. We will review requests and respond within a reasonable timeframe, subject to applicable requirements, technical limitations and any information we are required to retain.
If you use the website through a third-party service or follow a link to another website, that service may have its own privacy policy and practices. We encourage you to review those terms before providing information. This policy applies to information handled in connection with Legit99 Casino and may be updated from time to time to reflect changes to the service, technology or applicable requirements. The current version will be made available on this page, and continued use of the website after an update may indicate acceptance of the revised policy.